Increasing your customer retention is a fast track to growth. Statistics show that it’s six times easier and cheaper to make a sale to an existing customer than it is to a new one. Happier customers come back more, they spend more money and, most importantly,...
There are just seven ways to grow your business. The first five grow your sales and the last two reduce your costs. The seven ways are: 1. Increase customer retention.Stop your customers from defecting to the competition by keeping them happy. It’s easier to...