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When we set out on a fishing trip or hike, we always check the weather forecast. It’s no different in business. The forecast tells us if there’s bad weather (poor cashflow) in store based on the direction we’re heading. Your forecast will tell you: Whether you have...

If you have been using a cheque book for tax payments, it's time to find an alternative. Due to a steady decline in this method of payment, the IRD are now phasing cheques out. As of 1 March 2020, cheques will no longer be accepted by the IRD, and this includes any...

Most GST errors are unintentional. Even so, they can have a big impact on your business as they may result in you paying too much, or not enough, GST.Whether you file the GST return yourself or whether you use other services, it’s useful to understand some of the most...

The most simple and cost-effective way to grow your business is so often overlooked; happy customers become your strongest advocates. They talk to their friends, family, and associates and refer business to you. Here are 10 ways to delight your customers: Meet with...

You’ve probably heard of SMART goals and, spoiler alert, they’re not rocket science… but they do work. SMART goals are an excellent filter to maximise planning outcomes. With the SMART acronym comes five simple parameters; that any goal (if you truly want to achieve...

Successful businesses really understand their customers. Knowing your target audience is half the battle when it comes developing successful marketing activities. When you understand the specific characteristics and needs of your customer base, you can deliver your...

Marketing is all about making a connection with people looking for solutions. And now that we (mostly) control most of the channels we advertise through such as your website, your Facebook page, your Instagram feed or your email database, it’s time to make the most of...

Are you a yes person? Even when you’re snowed under with work, family, and life admin, do you find yourself saying yes to things you don’t really have time or headspace for? The downside of being a yes person: You can enable others to develop a dependency on you You...

Knowing who your competitors are is a key piece of business intelligence, helping you understand your market and the core threats and opportunities in your sector. Competitor analysis is the process of identifying, researching and gauging the threat posed by your...

We all know that cash is king when it comes to business success, but what exactly is ‘working capital’ and how does this financial metric help measure the health of your business? Working capital is made up of the cash and assets that are available in the business to...