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Program

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Terms of Service

Effective Date: 2025 / 09 / 16



These Terms of Service (“Terms”) govern your access to and use of the coaching services provided by Ric Fletcher (“I,” “me,” or “my”). By booking or participating in coaching services, you agree to these Terms.

1. Services Provided

I provide 1-on-1 leadership coaching through The Influential Leader Program. Coaching sessions are delivered personally by me and are designed to support your growth as a leader. I also provide free guides and resources (ebooks) as part of marketing and client support.

2. Booking and Payment

  • Coaching sessions are custom-priced per client, depending on factors such as location and package length.

  • Payment is required before coaching begins (after your free consultation call).

  • Payments are processed securely through Paystack. For details, please refer to my Privacy Policy.

  • Refund and cancellation policy:

    • No Refunds: All payments made for The Influential Leader Program are non-refundable. Clients are expected to commit fully to the program before booking.

    • Rescheduling: Clients may request to reschedule sessions with reasonable notice, subject to Ric Fletcher’s availability.

    • Missed Sessions: Failure to attend a scheduled session without prior notice will result in the session being forfeited.

  • I allow flexible scheduling of coaching sessions, provided sessions are booked 48 hrs in advance.

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and truthful information during consultation and coaching sessions.

  • Be professional and committed to the coaching process.

  • Take responsibility for implementing coaching guidance — success depends on your engagement.

I reserve the right to decline service or terminate sessions if clients are not serious or professional.

4. Disclaimer and Limitation of Liability

  • I aim to provide valuable coaching, guidance, and support, but results depend on your effort and implementation.

  • I cannot guarantee specific outcomes, and your progress may vary.

  • I am not liable for any actions you take as a result of coaching, including any legal, financial, or professional consequences.

  • You agree that coaching services are not a substitute for legal, medical, financial, or other professional advice.

5. Intellectual Property

  • I retain all rights to the materials, content, and resources provided during coaching, including guides and session materials.

  • Clients may use these materials for personal development only.

  • Redistribution, sale, or public sharing of any materials is strictly prohibited.

6. Privacy

Your personal information is handled according to my Privacy Policy. By booking or using my services, you consent to the collection, use, and storage of your data as outlined there.

7. Governing Law and Jurisdiction

These Terms are governed by the laws of South Africa. By using my services, you agree to submit to the jurisdiction of South African courts for any disputes arising from these Terms.

8. Communication

You may contact me for any questions about these Terms, services, or your personal information at: info@ricfletcher.com

9. Amendments

I may update these Terms from time to time. Any changes will be posted on this page with a revised “Effective Date.”